Terms and Conditions

Last updated: February 2026

Welcome to Creator Eco. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms.

1. Use of the Website

• a. You must be at least 18 years old to use our website or make purchases.
• b. You are responsible for maintaining the confidentiality of your account information, including your password.
• c. You agree to provide accurate and current information during the registration and checkout process to ensure successful delivery.
• d. You may not use our website for any unlawful or unauthorized purposes.

2. Product Information and Pricing

• a. We strive to provide accurate product descriptions, images, and pricing information. However, as our plantable products are natural, we do not guarantee the exact color or texture match to digital images.
• b. Prices are subject to change without notice. All prices are listed in LKR.

4. Shipping and Delivery

• a. We will make reasonable efforts to ensure timely shipping and delivery of your orders.
• b. Shipping times provided are estimates and may vary based on your location and courier factors. After 24 hours of delivery, goods are deemed accepted in perfect condition.

5. Returns and Refunds

Our Returns and Refund Policy governs the process and conditions for returning products. Please refer to the specific Refund Policy page on our website for more information regarding our 24 hour inspection window.

6. Intellectual Property

• a. All content and materials on our website, including but not limited to text, the custom product images, and informational pages, are the property of Creator Eco Pens or its licensors.
• b. You may not use, reproduce, or modify any content from our website without our prior written consent.

7. Limitation of Liability

• a. In no event shall Creator Eco Pens, its directors, or employees be liable for damages arising out of your use of our website or the purchase of our products, specifically regarding damage occurring after successful delivery (e.g., items dropped or water-damaged).
• b. We make no warranties regarding seed germination, as growth depends on individual care and environmental factors.

8. Amendments and Termination

We reserve the right to modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.